Whether we like it or not, conferencing calls are here to stay. Technology is advancing, connecting remote workers, and improving business interactions when we can see each other’s faces. Video calls demand a certain amount of etiquette, just like any other business tool, as they become more commonplace. While you might have yet to learn of it, appropriate video call etiquette exists and should be followed. Here are 15 guidelines for using video calls for business in today’s frequently remote yet always-connected environment.
Test your Gadget First
Tech issues occur far too frequently. Before your calls, test your sounds, microphone, video, and screen sharing. Moreover, be familiar with how to operate the technology you are using. Avoid being the one who asks others how to do things throughout the entire video call. You are obliged to become computer literate; it is not the team’s job to troubleshoot for you.
You can sign on fifteen minutes beforehand to test everything out or conduct a test conference with a coworker in advance. It’s impolite to take up everyone’s time with technical problems during a video call.
Dress Up Appropriately
How you dress for meetings has changed as home office setups have grown in popularity. Since most video chats only permit half-body exposure, you can wear your pyjamas up to your waist. Just be sure the upper section is done correctly. Clean up, shower, comb your hair, and, if required, apply makeup. Put on business clothing. Make sure your tie is straight, and your clothes are well-ironed.
Be on Time
In a video call, everything is obvious, unlike a physical meeting where you might be able to slip in late. Be mindful that everyone is likely waiting for you to join the session if you are just a few minutes late. Similar to in-person meetings, be five minutes early. This enables everyone to mingle beforehand, allowing the meeting to start promptly.
Choose your Location
During a video call, proper lighting is important. It changes the way you see other people’s screens. Pick a location in the household that receives as much natural light as possible. If it isn’t possible, position the light source in front of you but not behind you.
In addition to proper illumination, video call etiquette demands no distracting noises. Find a peaceful area free of any potential intrusions from kids or animals. Additionally, telling your family and friends about your meeting will be helpful. Request their cooperation in keeping quiet during that time.
Make Eye Contact
During a video call, it’s typical to glance at your own or other people’s video feeds. But in order to retain the appearance of eye contact, you should truly be staring directly into the camera.
Place your webcam at or above eye level. It will appear more natural because you will stare directly at the camera rather than downward. If doing so requires stacking your computer or laptop on some books, go ahead.
Pause Before Speaking
Having multiple participants speak at once is one of the most annoying aspects of video calls. Reading body language during video calls is far more challenging than in-person meetings. Wait a second or two to ensure your conversation partner has finished their thought. Raising your hand at a huge meeting is a terrific method to speak up without talking over the other attendees.
Mute Yourself When Not Speaking
Most microphones are capable of picking up even very faint background noise, even though you’re not speaking and believe you are being quiet. These noises may make it difficult to hear the speaker because of how distracting they might be. Practice muting yourself when you’re not speaking. Just keep an eye out to unmute yourself immediately when you have to answer. Most software makes it as simple as clicking a button.
